Terms and conditions

This website is operated by Nessi. Throughout the site, the terms “we”, “us” and “our” refer to Nessi. By accessing our site and/or purchasing from us, you agree to be bound by these terms and conditions.


Pricing and currency

 

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to change pricing, products or availability at any time without notice.


Orders and payment

 

We accept payment via Shopify Payments, PayPal and other payment methods made available at checkout.

We reserve the right to refuse or cancel any order, including where a product is unavailable, incorrectly priced, or where fraudulent activity is suspected. If payment has already been processed, a full refund will be issued.


Shipping and delivery

 

Shipping costs and estimated delivery timeframes are provided at checkout. Delivery times are estimates only and may vary due to factors outside our control.

Risk of loss passes to you once the order has been dispatched.


Returns and faulty items

 

Returns and exchanges are subject to our Returns Policy, which forms part of these terms.

Nothing in these terms excludes your rights under Australian Consumer Law. If a product is faulty, damaged or not as described, you are entitled to a repair, replacement or refund as applicable.


Promotions and sale items

 

Promotional offers, discount codes and sale items are subject to specific terms disclosed at the time of the promotion. Discount codes cannot be applied retrospectively and cannot be exchanged for cash unless required by law.


Product information

 

We make every effort to display product colours, details and descriptions accurately. However, colours may vary slightly depending on your device or screen settings, and fit may vary between individuals.


Intellectual property

 

All content on this site - including imagery, text, logos and designs - is the property of nessi and may not be used, reproduced or distributed without written permission.


Limitation of liability

 

To the extent permitted by law, nessi is not liable for any indirect or consequential loss arising from the use of this website or our products.

Nothing in these terms limits your rights under Australian Consumer Law.


Changes to these terms

 

We reserve the right to update these terms at any time. Any changes will take effect immediately upon being published on this page.


Contact

 

For questions regarding these terms, please contact us at care@nessi.au